Multicultural teams

Different expectations.
One team to move forward.

Leadership, disagreement, language and responsibility can mean different things to the people in the same room. We understand the challenge. We work with your team’s actual situation, strengthen collaboration and agree how to act together.

Where teams differ

Differing expectations, made visible.

We do not stereotype nationalities. We explore this team’s actual context and the expectations people carry into their work together.

Authority

Who is expected to decide, and who is expected to be asked first. Some colleagues expect a leader to direct; others expect to be consulted.

Feedback

How directly disagreement is expressed, and whether it is given in the room or afterwards, one to one.

Disagreement

Whether saying nothing means agreement, careful thought, or polite disagreement that never surfaces.

Roles and handovers

Where one person's responsibility ends and another's begins, and what a clean handover looks like.

An illustrative example

A leader expects colleagues to challenge ideas openly in a meeting. Several colleagues expect to speak only after being invited, and read silence from others as agreement. The result is a decision everyone seems to support, until nothing moves.

In the workshop, the team makes these expectations visible and agrees explicitly how it wants to handle challenge, invitation and silence. The activity turns unspoken habits into working agreements.

Explore the thinking behind our approach
Why this approach makes sense

This work is grounded in Gestalt organisational development. It helps us understand how people, relationships and working conditions shape what a team can do. The Castle Method is one tool within that approach, not the whole concept.

Read the research
Format & participants

One day, in the room, together.

A one day workshop for the people who need to work together, with the goal and participant list agreed with the sponsor in advance.

Participants

We work with teams of up to 24 people. Larger groups can be divided so everyone can take part.

Language

The workshop is facilitated in English for internationally mixed teams.

Extra language support or a second facilitator can be arranged, subject to availability. Arabic, Urdu, German, Spanish and French can be explored. We agree language needs, facilitator roles and any extra fees before we work together.

Discuss your language needs
The workshop

A workshop built around a real question your team needs to address. Duration and scope are agreed in your proposal.

What is additional

Travel, accommodation when required, external venue hire and catering are additional and agreed in advance.

Scope, duration, participant numbers and any reporting arrangement are agreed in a tailored proposal.

Let’s talk
At a later review

A participant described recognising different perspectives within their team and between east and west teams as a strength rather than a problem.

Anonymous participant feedback, paraphrased from the facilitator's recollection.

Explore participant experiences
Questions

What you may want to know.

What can change in a day?

A workshop makes differing expectations visible and turns them into explicit working agreements. The team leaves with a shared picture, two or three agreed priorities and named owners. Sustained outcomes depend on what the team does afterwards.

Who participates?

The people who need to work together. That usually means the leadership team and key collaborators. We agree the participant list with the sponsor in advance.

Can larger teams take part?

Yes. We work with up to 24 people in one group. Larger groups can be divided so everyone can take part, with the structure agreed in the proposal.

What preparation is needed?

We agree the goal and participant list with the sponsor beforehand. Individual perspectives may be gathered before the workshop, with confidentiality and reporting arrangements agreed in advance.

Is follow up available?

Yes. Further workshops and separate coaching are available and agreed separately by team size and scope.

Let’s talk

What does your team need
to move forward?

Let’s talk about the challenges you face and the goals you want to achieve.

Let’s talk